Browse our most frequently asked questions list below to learn everything you need to know!
Booking is easy! You can book online through our website or contact us directly via text message, phone call, Instagram or Facebook page. Simply select the inflatable you want, choose the date, and we’ll handle the rest!
Our rental price includes the inflatable, air blowers, and underneath protective cover for the inflatable. Additional charges apply for delivery and setup, and additional items such as sandbags, concessions, rocking animals (these can be rented as add-ons).
We deliver to Calgary, Okotoks, Airdrie, Cochrane and Chestermere and surrounding areas. Delivery and setup fees are based on distance. You can use the “Book Now!” tool on the top right to this page to get your quote.
Absolutely! Many of our inflatables are perfect for indoor use, including living rooms, basements, garages, gyms, and halls.
We understand normal wear and tear, but excessive dirt or damage may result in cleaning or repair fees. For the rentals, a refundable deposit is required, and fees will be deducted if cleaning or repairs are needed.
Yes, the inflatables require access to a standard power outlet within 50 feet of the setup location. If power is unavailable, we offer generator rentals as an add-on.
Cancellations must be made at least 7 days before your rental date for a full refund. Cancellations made within 7 days may result in a partial refund. Weather-related cancellations are handled on a case-by-case basis.
Each inflatable has specific age and weight limits. Please refer to the product details for specific recommendations.
Indoor setup typically takes 15 minutes per inflatable. Outdoor setup typically takes around 30 minutes, depending on the inflatable and location. Takedown is similar.
Yes! For inflatables with ball pits, you can request custom ball colors to match your event theme. Also, for bubble houses, you can request custom balloon colors.
We recommend booking at least 2–4 weeks in advance to ensure availability, especially during peak seasons like summer and holidays. However, same-day booking is allowed upon items’ availability.
We accept credit cards, e-transfers, and cash payments. A deposit is required to secure your booking.
Yes! We offer a variety of add-ons, including balloon decoration arcs, sandbags, ball pits, generators, cord extensions, decorative rugs, and toys/games.
It depends on the booking type. For Pick-Ups, the customer picks up the item, sets it up, takes it down, and returns it to the base location. For Setups, our team handles delivery, setup, takedown and post-event pickup for you (we’ll ensure the inflatable is secure and ready to use before we leave during setup stage).
For outdoor events, inflatables cannot be used in heavy rain or strong winds (above 15 mph). If weather conditions are unsafe, we will work with you to reschedule or refund your booking.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.